Keep your digital infrastructure refreshed and up to date with our website support service.
Constant technological change and disruption can quickly make your new website go out of date. Continual support, maintenance and refreshing of your website will keep it up to date with new trends and changes.
Get in touchConsumers today continuously are spoiled with rising standards of digital experiences. There is no tolerance for slow, dysfunctional or outdated websites. It's all about performance in order to create an enjoyable experience that satisfies the user's intent, and that is the direct experience users will have of your brand.
At TerraDigiFIED we offer a range of website support packages so you always have access to digital experts and can maintain your business critical company website performance. It is important to always keep up with the type of experiences that users are expecting online.
Keep your website current with updates and security patches, ensuring that it's running as smoothly as possible.
We can help out with issues as and when they arise, whatever the time of day.
Ready to help you improve your website with new features and enhancements.
With in-house design and technical talent, we are fully set up to help implement new website features or help resolve any bugs as they occur.
TASKS
These are prioritised and allocated on arrival under the following levels:
P1 - website is down or currupting data - immediate
P2 - Critical issue for which there is no work around - 48hrs(other areas of the website are still functioning correctly)
P3 - Non-critical issue which can be scheduled - 5 working days
REPORTS
Your Account Manager will keep you regularly updated on the progress of Live
tasks as well as to keep you in the loop for tasks that have been scheduled into
the diary.
Website hosting services
Our website hosting services are provided by a trusted hosting partner and are
professional, scalable, secure and fast:
Basic website hosting-one database and a maximum of five email accounts.
Suitable for simple websites that do not require large amounts of bandwidth or
disk space.
Advanced website hosting - available for more complex websites or websites that require large amounts of bandwidth or disk space.
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